FAQs

WHEN WILL MY ORDER BE SHIPPED?

We do not charge anything for shipping in the USA.

 

Shipping charge : Free for all orders.

Handling time : 1-2 business days ( Monday-Friday)

Transit Time : 4-6 business days ( Monday-Friday)

 

WHAT IS YOUR RETURN POLICY?

To return your goods, please support@recism.com for the return address and always include your order number and full name.

CHANGE OR CANCEL MY ORDER

You may exchange or cancel your order and address details within 24 hours after purchasing. Please contact support@recism.com as soon as possible with your change requests, and label the subject line: change my order or cancel my order and make sure to include your full name and order name. We will confirm your changes have been made.

WHO DO I CONTACT FOR PRESS INQUIRIES?

For all press inquiries support@recism.com and your email will be forwarded to the right person!

WHAT CARRIER DO YOUR ORDERS SHIP WITH?

All US orders are shipped via  Port Express.

ARE THERE DUTIES FOR AMERICAN ORDERS?

No additional fees!

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards through our merchant service provider

PayPal.

HELP & CONTACT US

If we have not answered all of your questions in this customer service section, please Contact us at,

 

Support-24/7-

Email: support@recism.com
Phone: +1 216-260-4806
Address: 2417 Charlotte St, Kansas, MO 64108, United States